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Return and refund policy
Last updated: 24 April 2026
Return Window
At TAELON HOME PRODUCTS PRIVATE LIMITED, we want you to be completely satisfied. We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return.
Eligibility
To be eligible for a return, your item must be in the same condition you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Non-returnable items
- Perishable goods (food, flowers, plants)
- Custom products (made-to-order items)
- Personal care goods (beauty, hygiene)
- Sale items and gift cards
How to start a return
Email us at [email protected] or call 9980009991 with your order number. We’ll reply with return instructions within one business day.
Refunds
Once we receive and inspect your return, we’ll notify you of approval. If approved, your refund will be issued to your original payment method within 5–10 business days.